Terms & Conditions

Introduction

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("the Player", "User", "you") and RajaZeus ("the Company", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://rajazeus.lat ("the Platform").

By accessing, registering on, or placing any wager through the Platform, you represent that you have read, understood, and expressly agreed to be bound by this Agreement in its entirety, together with our Privacy Policy and Responsible Gambling Policy, each of which is incorporated herein by reference.

If you do not accept any part of this Agreement, you must immediately cease using the Platform and close your account by contacting our support team.

Definitions

The following terms, when used in this Agreement with initial capital letters, shall have the meanings ascribed to them below:

Account Eligibility

Registration and use of the Platform is permitted only if you satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:

• You are a natural person aged 21 years or older. The Company applies a minimum age of 21 in line with internationally recognised standards for casino-style online gambling.
• You are accessing the Platform entirely for your own personal use and recreational purposes, and not on behalf of any third party.
• You are not a resident of, or accessing the Platform from, any Restricted Territory.
• You are not a current employee, director, or contractor of RajaZeus, nor are you an immediate family member of any such individual.
• You are not subject to any self-exclusion order placed through the Platform or any other gaming operator.
• You have the legal capacity to enter into a binding agreement under the laws applicable to your place of residence.

Malaysian users are solely responsible for understanding the laws of Malaysia regarding online gambling. The Common Gaming Houses Act 1953 governs land-based gaming in Malaysia; individual users must satisfy themselves as to the legal position of online gambling activity in their jurisdiction before participating.

Account Registration

4.1 Single Account Policy

Each User is permitted to hold only one registered Account on the Platform. Opening multiple accounts by the same individual, whether using the same or different personal details, constitutes a material breach of this Agreement. The Company reserves the right to close all duplicate accounts and forfeit any associated balances where multiple accounts are identified.

4.2 Accuracy of Information

You agree to provide truthful, accurate, and complete information at registration and to promptly update your Account details if any information changes. Submitting false, misleading, or impersonated information may result in immediate account suspension and forfeiture of funds.

4.3 Account Security

You are solely responsible for maintaining the security and confidentiality of your username and password. You agree to notify the Company immediately upon becoming aware of any unauthorised access to your Account. The Company will not be liable for any losses arising from your failure to maintain the security of your login credentials.

4.4 KYC Verification

The Company operates a mandatory KYC process. You may be required to submit copies of your national identity card (MyKad), passport, proof of address, and payment method documentation. Accounts that fail to complete KYC within a prescribed period may have withdrawal access restricted until verification is satisfied.

Deposits & Withdrawals

5.1 Accepted Deposit Methods

RajaZeus accepts deposits via the following methods, subject to availability and applicable minimum and maximum transaction limits:

• E-Wallets: Touch 'n Go eWallet, Boost, GrabPay
• Instant Bank Transfer: DuitNow, FPX (Financial Process Exchange)
• Online Banking: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect
• Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Litecoin (LTC)

All deposit transactions are processed in Malaysian Ringgit (MYR). Cryptocurrency deposits are converted to MYR equivalent at the prevailing rate at the time of confirmed receipt.

5.2 Withdrawal Conditions

Withdrawals are subject to the following conditions:

• Your Account must have completed KYC verification prior to processing any withdrawal request.
• All applicable Wagering Requirements attached to any active Bonus Funds in your Account must be fully satisfied before the associated balance becomes withdrawable.
• Withdrawal requests must be made to the same payment method used for the most recent deposit, unless otherwise approved by the Company's compliance team.
• The Company targets processing times of 5–30 minutes for approved e-wallet withdrawals during standard operating hours. Bank transfer withdrawals via FPX may take up to 24 hours depending on the receiving institution's processing schedule.

5.3 Deposit and Withdrawal Limits

Standard limits apply as follows: minimum deposit of RM30 per transaction; minimum withdrawal of RM50 per request; maximum single withdrawal of RM30,000 subject to account verification status. The Company may adjust these limits at its discretion with reasonable notice. Players seeking higher limits should contact the support team to discuss account-specific arrangements.

5.4 Currency

All Account balances, bets, winnings, and transactions are denominated exclusively in Malaysian Ringgit (MYR). The Company does not apply hidden foreign exchange fees; the MYR figure displayed in your Account at any time is the actual balance available to you.

Betting Rules

6.1 Bet Acceptance

A bet is accepted when the Platform confirms receipt and issues a unique bet reference number. Bets submitted but not confirmed due to technical failure, connectivity issues, or odds changes are not valid and will not be settled. It is the User's responsibility to verify that a bet has been accepted before treating it as a live wager.

6.2 Finality of Bets

Once a bet has been confirmed and a reference number issued, it is binding on both the User and the Company, subject to the void conditions set out in Clause 6.3 below. You may not cancel or amend a confirmed bet unless the Platform expressly provides a cash-out function for that market, which is exercised by the User within the applicable window.

6.3 Void Bets

The Company reserves the right to void any bet, at its sole reasonable discretion, in the following circumstances:

• The bet was accepted at an obviously incorrect or erroneous price due to a technical or human error ("palpable error").
• The event to which the bet relates is cancelled, postponed, or materially changed after acceptance.
• Evidence exists that the outcome of the event had been determined prior to the time the bet was placed, constituting match-fixing or corruption.
• The bet was placed in breach of this Agreement, including by a User who does not meet the eligibility requirements set out in Section 3.

6.4 Sports Betting Markets

RajaZeus offers pre-match and in-play betting on sports including but not limited to: English Premier League (EPL), Liga Super Malaysia, UEFA Champions League, UFC and MMA events, tennis Grand Slams, and major international cricket fixtures. Market availability, odds, and maximum stake limits vary by event and market type. The Company does not guarantee the availability of any specific market at any specific time.

Bonus & Promotions

7.1 General Bonus Conditions

All bonuses, free bets, and promotional credits offered by RajaZeus are subject to individual promotion-specific terms stated at the point of offer, in addition to the general conditions set out in this Section. In the event of conflict between promotion-specific terms and this Agreement, the promotion-specific terms shall prevail with respect to that promotion only.

7.2 Wagering Requirements

Unless stated otherwise in the promotion-specific terms, all Bonus Funds are subject to a wagering requirement that must be completed before any winnings derived from those funds can be withdrawn. The applicable wagering requirement multiplier is stated clearly in each individual promotion. As a general example: a 30x wagering requirement applied to a RM100 bonus means the User must place qualifying bets totalling RM3,000 before the bonus-derived winnings become withdrawable.

7.3 Bonus Abuse

The Company actively monitors for signs of bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus, placing offsetting bets across accounts to complete wagering requirements without genuine risk exposure, and exploiting promotional terms in a manner inconsistent with their stated intent. Evidence of bonus abuse will result in cancellation of the relevant bonus, forfeiture of associated winnings, and potential account closure.

7.4 Crypto Deposit Bonus

The 2% cryptocurrency deposit bonus, with a maximum bonus value of MYR 688 per transaction, is available to verified Account holders who deposit using BTC, ETH, USDT, or LTC. The bonus is applied automatically at deposit confirmation and is subject to the standard wagering requirements in effect at the time of the promotion. This bonus is available to players aged 21 and above only.

7.5 Expiry

Bonus Funds that have not been used or that have not met their Wagering Requirements within 30 calendar days of being credited to an Account will expire automatically and will be removed from the Account without compensation, unless the promotion-specific terms state otherwise.

Prohibited Conduct

The following activities are strictly prohibited on the Platform and will result in immediate account suspension, forfeiture of funds, and where applicable, reporting to the relevant authorities:

• Providing false information at registration or during KYC verification.
• Opening multiple accounts or allowing a third party to use your Account.
• Using automated tools, bots, scripts, or any software that interacts with the Platform in a non-human manner.
• Exploiting software bugs, errors, or glitches to obtain an unfair advantage; any winnings obtained through exploitation will be voided.
• Engaging in or facilitating match-fixing, insider betting, or any form of corruption affecting sporting events.
• Using the Platform to process payments on behalf of third parties, or for any purpose that may constitute money laundering.
• Engaging in abusive, threatening, or harassing conduct toward Platform staff or other users.
• Placing bets in Restricted Territories or on behalf of residents of Restricted Territories.

Intellectual Property

All content on the Platform, including but not limited to the RajaZeus name, logo, design, text, graphics, game interfaces, and software, is the intellectual property of RajaZeus or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes in accordance with this Agreement. You may not reproduce, distribute, publicly display, reverse-engineer, or create derivative works from any Platform content without the Company's prior written consent.

Limitation of Liability

To the maximum extent permitted by applicable law, RajaZeus shall not be liable for:

• Any loss of profits, revenue, data, or anticipated savings arising from your use of or inability to use the Platform.
• Any indirect, incidental, special, punitive, or consequential damages arising out of or related to this Agreement or the Platform.
• Losses arising from telecommunications or internet service provider failures beyond the Company's reasonable control.
• Bets not accepted or settled due to technical failure, system errors, or connectivity interruptions on the User's end.

Nothing in this Agreement excludes or limits liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. The Platform is provided "as is" and "as available" without warranties of any kind, express or implied, except where the law does not permit such exclusion.

Responsible Gambling

RajaZeus is committed to the promotion of responsible gambling. The following tools and policies are available to all Account holders and are enforced by the Company as conditions of platform operation:

• Age Enforcement: A minimum age of 21 is strictly enforced. The Company will suspend and investigate any Account suspected of being operated by a person below this age.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their Account dashboard. Reductions take effect immediately; increases are subject to a 24-hour cooling period.
• Self-Exclusion: Players may request self-exclusion for a defined period or permanently. Self-exclusion requests are actioned within 24 hours of receipt and prevent all Account activity for the duration.
• Cooling-Off Periods: Players may request a short-term break from betting (24 hours, 7 days, or 30 days) without permanently closing their Account.
• Session Reminders: Automated reminders can be configured to alert players when a continuous session has reached a defined duration.

If you are concerned about your gambling behaviour, we encourage you to contact support to activate any of the above tools. You may also seek independent assistance from Talian Kasih 15999 (Malaysia's 24-hour social support line) or GamCare (gamcare.org.uk — international responsible gambling support). For our full Responsible Gambling Policy, please visit the Responsible Gambling page.

Privacy & Data

Your personal data is collected, processed, and stored in accordance with the RajaZeus Privacy Policy, which is incorporated into this Agreement by reference. By using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.

RajaZeus does not sell personal data to third parties. Data sharing is limited to: identity verification providers, payment processors, fraud prevention services, and regulatory bodies where disclosure is required by law or licence conditions. Full details are set out in the Privacy Policy.

Amendments

The Company reserves the right to amend, update, or replace any part of this Agreement at any time by publishing the revised version on the Platform. Where changes are material, the Company will provide reasonable advance notice via the Platform or by email to the address registered on your Account.

Your continued use of the Platform following publication of amended Terms constitutes your acceptance of the revised Agreement. If you do not accept any amendment, you must close your Account prior to the amendment taking effect.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which RajaZeus holds its international gaming licence, without regard to conflict of law principles. Any disputes arising under or in connection with this Agreement that cannot be resolved through our internal complaints procedure shall be submitted to binding arbitration in accordance with the rules of the applicable arbitral institution.

Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction where necessary to protect legitimate interests pending resolution of a dispute.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, you may contact the RajaZeus support team through the following channels:

• Email: [email protected] (plain text — do not send sensitive financial information by email)
• Live Chat: Available 24/7 via the Platform interface

The Company aims to respond to all written correspondence within 2 business days. For urgent account security concerns, please use the live chat channel for the fastest response.